This page explains how to raise a concern with Roof Replacement Wilmington NC, a free referral service for homeowners in Wilmington, NC, and where to go for problems we cannot resolve ourselves.
Prefer to talk? Call now(910) 555-0171About this site or how we handled your details. Call (910) 555-0171 and tell us what happened, which page or form was involved and how to reach you. We will look into it and let you know what we find.
About a roofer's work, price or contract. Raise it with the roofer first, in writing, and keep copies of the contract, receipts and photos. We are not a party to your contract and cannot settle the dispute, but please tell us, because it helps us decide whether to keep passing requests to that roofer. If the matter stays unresolved, you can file a consumer complaint with the North Carolina Department of Justice Consumer Protection line at 1-877-566-7226.
About insurance. For questions or concerns about your insurer, your policy or how a claim was handled, contact the North Carolina Department of Insurance Consumer Services line at 1-855-408-1212. We cannot give claim advice or speak to your insurer for you.